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Charlie Liversidge

Healthcare IT Infrastructure | GDPR Compliance | Self-Hosted Systems

Secure, affordable infrastructure for GP practices, clinics, and care homes across Yorkshire

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Why Work With Me Instead of a Large IT Company?

I'm not a faceless consultancy. I'm a healthcare professional who built secure infrastructure from scratch and understand your world.

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Healthcare Background

I've worked in complex care and mental health settings. I understand clinical workflows, patient confidentiality, CQC requirements, and the real-world pressures healthcare teams face every day.

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GDPR-First Approach

Every system I build prioritizes UK data protection and regulatory compliance from day one. I don't bolt on security as an afterthought — it's the foundation of everything I design.

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No Enterprise Overhead

You're not paying for sales teams, account managers, or corporate profit margins. Just direct, honest technical work at prices small practices can actually afford without cutting corners on security.

How It Works

My straightforward process from initial contact to ongoing support

1

Free Consultation

We discuss your current setup, pain points, GDPR concerns, and budget. I'll ask about your clinical workflows and identify where security or compliance gaps exist. No obligation, no sales pitch — just honest technical assessment.

2

Written Assessment & Proposal

Within one week, you'll receive a detailed assessment of your infrastructure needs, GDPR compliance requirements, and a transparent proposal with fixed pricing. You'll know exactly what you're getting, why it matters, and what it costs.

3

Implementation

I'll deploy your infrastructure with minimal disruption to your practice operations. Timeline depends on project complexity and scheduling. I work around your availability and ensure smooth handover with complete system documentation.

4

Ongoing Support & Monitoring

Quarterly on-site reviews, automated 24/7 system monitoring with alerts, backup verification, security updates, and responsive technical support during business hours (Mon-Fri 9am-5pm, emergency escalation available). Detailed documentation provided for all systems.

Why Self-Hosted Infrastructure?

Most small healthcare providers are overpaying for cloud services while losing control of their data

What You Gain With Self-Hosted Systems

Complete Data Sovereignty

Your patient data stays on YOUR servers, in YOUR location, under YOUR control. No third-party access, no foreign jurisdictions, no ambiguity.

Dramatic Cost Reduction

Typical cloud storage costs £200-500/month indefinitely. Self-hosted systems: from £100/month after initial setup, with costs decreasing over time as you scale.

True GDPR Compliance

No data processors, no cross-border transfers, no hidden subcontractors. You're the data controller AND processor. Audits become straightforward.

Customization & Control

You own the infrastructure. Configure systems exactly how your practice works. No vendor lock-in, no forced upgrades, no features you don't need and can't remove.

Faster Performance

No cloud latency or internet dependency. Local infrastructure means instant access to files, faster backups, and no disruption when your connection drops.

Independence from Vendors

No forced subscription price increases, no surprise feature removals, no service shutdowns. Your infrastructure runs on your timeline, not a vendor's roadmap.

My Production Infrastructure

Here's the secure, GDPR-compliant system I've deployed and maintain daily

Network Topology
Internet Cloudflare Tunnel Proxmox VE 8.4.19 ThinkCentre M70Q Gen2 32GB RAM | 1TB SSD | LUKS Encrypted CT100 Pi-hole Unbound DNS + Ad-block CT102 NGINX Proxy Manager Reverse Proxy CT103 Vaultwarden + 2FA Password Mgmt CT104 WireGuard VPN Secure Access CT105 Homarr Dashboard

Automated nightly backups via Restic to Cloudflare R2 with encryption and verification

Tailscale mesh network | Full disk encryption | GDPR-compliant architecture

100%

Uptime

Zero unplanned downtime since deployment — rock-solid reliability

10+

Services Running

DNS filtering, reverse proxy, password management, VPN, monitoring, and more

Daily

Encrypted Backups

Automated offsite backups with verification to ensure data integrity

Core Technology Stack

Proxmox VE 8.4 Pi-hole + Unbound DNS NGINX Proxy Manager Vaultwarden (2FA) WireGuard VPN Homarr Dashboard Cloudflare Tunnel Restic Backups Tailscale LUKS Encryption Uptime Kuma Grafana Nextcloud Authentik SSO

3 Quick Security Wins for Your Practice

Simple changes that dramatically improve your security posture — most practices aren't doing these

1

Deploy Unique Staff Credentials

A shared "admin" password across staff is a GDPR compliance failure and security disaster. Implementing individual password management with multi-factor authentication eliminates a major audit risk and improves accountability.

2

Test Your Backups Quarterly

Having backups means nothing if you've never restored from them. Regular test restores of critical data are essential. Most practices discover their backups don't work when it's too late. Automated verification catches this before disaster strikes.

3

Never Expose RDP to the Internet

Remote Desktop directly accessible from the internet is asking to be breached. Deploy a VPN for remote access instead. Proper implementation prevents the vast majority of opportunistic attacks targeting healthcare providers.

Example Project: Securing a Small GP Practice

Here's how I would approach securing a typical 3-GP practice with 5 staff members

The Challenge

Practice currently using shared Dropbox account for patient notes, staff sharing one admin password, no remote access solution, paying £280/month for cloud storage, and concerned about GDPR compliance after recent CQC inspection feedback.

Proposed Solution

  • Nextcloud for GDPR-compliant file storage
  • Vaultwarden for password management (2FA enabled)
  • WireGuard VPN for secure remote access
  • Automated encrypted backups to offsite storage
  • Network segmentation (clinical vs admin)
  • Automated monitoring with alerting
  • Comprehensive audit logging

Expected Outcomes

  • Full GDPR compliance with complete audit trail
  • Secure remote access for GPs on call
  • Individual user accounts with MFA
  • Data sovereignty (all data stays in UK)
  • Ongoing costs reduced from £280 to £120/month
  • CQC-ready documentation and controls

Example Pricing

£800 - £1,800

One-time setup (complexity dependent) + from £120/month ongoing support and hosting

Compare to enterprise IT firms: £5,000+ setup and £500+/month retainers

Services I Provide

Comprehensive IT infrastructure solutions tailored for healthcare

Infrastructure Setup

  • Proxmox virtualization deployment
  • Container orchestration & management
  • Network design & VLAN segmentation
  • Hardware specification & procurement advice
  • Cloud-to-self-hosted migration planning

Security & Compliance

  • GDPR compliance audit & remediation
  • Encrypted backup & disaster recovery
  • Secure remote access (VPN deployment)
  • Multi-factor authentication implementation
  • Access control & comprehensive audit logging

Self-Hosted Solutions

  • File storage & collaboration (Nextcloud)
  • Password management (Vaultwarden with 2FA)
  • Document management systems
  • Calendar & contacts synchronization
  • Private communication systems

Support & Monitoring

  • Automated 24/7 system monitoring with alerts
  • Quarterly on-site infrastructure reviews
  • Automated backup verification & integrity checks
  • Security patches & system updates
  • Business hours technical support (Mon-Fri 9-5)

Training & Documentation

  • Comprehensive staff training sessions
  • Detailed system documentation
  • GDPR compliance certification documents
  • Standard operating procedures
  • Emergency response protocols

Performance & Optimization

  • Automated performance monitoring
  • Quarterly performance reports
  • Proactive capacity planning
  • Network traffic analysis
  • System optimization recommendations

Ready to Secure Your Infrastructure?

If you're a GP practice, private clinic, or care home looking for secure, GDPR-compliant, self-hosted infrastructure without enterprise overhead, let's discuss how I can help.

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